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Metiix Support Support

We love to help figure out problems and ensure that you are happy with our services. Put us to the test!

We work hard to pro-actively make sure that everything is working great for you. But if you do have troubles, we want to help you as much as we can. So send us an email at and we will do everything we can to make sure you are happy.

If you have billing related questions/issues, please email us at

In addition to emailing us directly, you can also use our support system for all support related requests. This portal allows you to interact with our support teams and monitor the status of your current support requests.

Metiix Support System

Our support team will respond within a short timeframe and assist you in resolving your support case. We have invested significant resources into build one of the best support teams in the backup services business.